A:  Office hours are 8 am to 5 pm Monday through Friday.  Grandma's technicians are available for projects by appointment.  We are closed Sundays for rest and recuperation.  We are also closed on National holidays.

 

 

A:  No.  Any materials purchased by Grandma's for your job will be added to your invoice.

 

 

A:  Yes.  Grandma's works with businesses on a per project basis.  There is no need to set up an account with us, simply call when you need our help.

 

 

A:  We accept cash, personal checks, American Express, Master Card and Visa.

 

 

A:  The billed time begins when the technician arrives to the job and ends when he completes the job or leaves for the day.

 

 

A:  Grandma's requires payment be made in full upon completion of the job.  Any job to exceed $750.00 will require a deposit of 1/3 at the start, 1/3 at the mid-point of the job, and the remaining balance upon completion of the job.

 

 

A:  Certain types of jobs will require an estimate.  We do charge a $35 trip charge for an estimate, which is applied toward the job when we do the work. Keep in mind that an estimate is a rough IDEA of what the job will cost.  We take every measure to keep costs within the estimate.  However, costs can be either higher or lower and will be billed accordingly.  Grandma's Handyman Service, Inc. will keep the client informed as to the progress of the work.

 

"Honey-do" lists (a variety of small jobs) do not require an estimate.  It is impossible to properly estimate this kind of work.  We do not give estimates over the phone.

 

 

A:  No.  All technicians are employees of Grandma's Handyman Service, Inc. and have passed a National background check.

 

 

A:  Yes.  Grandma's carries full liability coverage, worker's compensation insurance and a surety bond on all technicians.